General Support


Citizens Advice Bureau

Free, confidential and independent advice to help people overcome their problems.

We are a voice for our clients and consumers on the issues that matter to them.

We value diversity, champion equality and challenge discrimination.

We're here for everyone.

Phone: 0808 800 9060

Hours: Monday to Friday 9am to 8pm - Saturday 10 to 2pm


Living Life to the full

Online resource produced by Dr Chris Williams. Provides a course for producing new life skills using CBT. Also includes a forum, live chat and tools for monitoring mood.



National Debtline

Confidential and independent advice on how to deal with debt problems.

Phone: 0808 808 4000 (free)

Website: click here


VSA Carers Centre Aberdeen

Provides information, advice and support to carers.

Phone: 01224 212021


Website: click here


Adult Protection – Aberdeen City Council

To highlight concerns about adults at risk of harm.

Phone: 01224 522055 (during office hours)

Phone: 01224 693936 (to report urgent concerns out of hours)


Website: click here


Grec - Adult Counselling Service

This service provides counselling for adults who are experiencing discrimination due to prejudice, or have been affected by hate crime.

Phone: 01224 595505





LGBT Helpline Scotland

Provides information and emotional support to lesbian, gay, bisexual and transgender people; their families, friends and supporters across Scotland. Will discuss and support discussion on sexuality or gender identity.

Phone: 0300 123 2523 (free)

Open every Tuesday and Wednesday between 12pm and 9pm



RGU Student Counselling and Wellbeing Service

Provides advice to students on a variety of topics including bereavement and relationship difficulties.

Phone: 01224 262120


Website: click here


Aberdeen University Students Association - Student Advice Centre

Provides support to students on Academic Advice, Accommodation, Money Advice, Employability and Welfare Services.

Phone: 01224 274200




Aberdeen Students’ Nightline

A listening service for students, supporting you 8pm till 8am.

Phone: 01224 272829

e-listening service:


North-East Scotland College

A range of services and resources are available to students to help build their resilience, skills and capacity to manage mental wellbeing and achieve their full potential as successful learners.

Website: click here



Community Chaplaincy Listening

Sessions are held at ARI on Tuesdays and Thursdays 10-12 and on Thursdays 1-3 at the Health Village. To book one of these call the numbers below

ARI Phone: 01224 553316

Health Village Phone: 01224 655555

Website: click here



We offer counselling and mediation to everyone; from children to grandparents, and can support you or your family in times of stress, change and conflict.

Phone: 01224587571



Aberdeenshire Adult and Young Carer Services

Supports adults, young carers and children under 18yrs.

Tel : 01467538700

Email :

Web: click here


Amina Muslim Women’s Resource Centre

Amina MWRC works to remove the barriers that prevent Muslim women from accessing services and participating in society.

Phone: 0808 801 0301 Helpline (free)

Monday to Friday 10am-4pm

Imam on Helpline: Monday 10am-12pm

Alima on Helpline: Friday 10.30am-1.30pm


Note:  English, Urdu, Arabic, Bangla and Swahili spoken and online.


The Silver Line

Offering free information, friendship and advice to older people.

Silver Line is the UK’s only free, confidential 24-hour helpline for older people and is available every day and night of the year.

Phone: 0800 470 80 90