General Support



If something’s troubling you, contact Samaritans 24 hours a day, 365 days a year.

Phone: 116 123 (free)

Phone: 01224 574488



Breathing Space

Confidential phone service for anyone in Scotland experiencing low mood, depression and anxiety.

Phone: 0800 83 85 87 (free)


Opening hours:

Weekdays: Monday-Thursday 6pm to 2am

Weekend: Friday 6 pm-Monday 6am


NHS 24

Scotland’s out of hours medical online and telephone service. Call us if you are ill and it can't wait until your regular NHS service reopens.

Phone: 111 (free)



Living Life

Part of NHS 24: a free phone service for anyone aged 16 and over experiencing low mood, mild/moderate depression and/or anxiety. Offering telephone support with either a Guided Self Help Coach or fully trained CBT professional.

Phone: 0800 328 9655 (free)

Website: click here

Opening Hours: Monday to Friday 1pm-9pm


Penumbra Aberdeen 1st Response

Short-term support for people, aged over 16, who are feeling overwhelmed, in distress or at crisis point.

Walk-in Service:  20 Back Wynd, Aberdeen AB10 1JP

Opening Hours:  Monday to Friday 9am-5pm

Phone: 0800 234 3695 (free)

Text: 07768 647723





National Debtline

Confidential and independent advice on how to deal with debt problems.

Phone: 0808 808 4000 (free)

Website: click here


VSA Carers Centre Aberdeen

Provides information, advice and support to carers.

Phone: 01224 212021


Website: click here


Adult Protection – Aberdeen City Council

To highlight concerns about adults at risk of harm.

Phone: 01224 522055 (during office hours)

Phone: 01224 693936 (to report urgent concerns out of hours)


Website: click here


Aberdeen Citizens Advice Bureau

Gives clients free, confidential, impartial and independent advice on a wide range of subjects such as benefits, debt, immigration and housing.

Phone: 01224 586255 (Mon – Wed 09.30-12.30)

Phone: 0808 800 9060 (free)



Aberdeen Welfare Rights

Provides advice, information, advocacy and representation concerning  benefits and tax credits.

Phone: 01224 522709


Website: click here



RGU Student Counselling and Wellbeing Service

Provides advice to students on a variety of topics including bereavement and relationship difficulties.

Phone: 01224 262120


Website: click here


Aberdeen University Students Association - Student Advice Centre

Provides support to students on Academic Advice, Accommodation, Money Advice, Employability and Welfare Services.

Phone: 01224 274200




Aberdeen Students’ Nightline

A listening service for students, supporting you 8pm till 8am.

Phone: 01224 272829

e-listening service:


The Spark

Provides the support you need – whatever your relationship, whenever you need it and wherever you are in Scotland.

Phone: 0141 2227 999 (Counselling appointments)

Phone: 0808 802 2088 (Relationship helpline) (free)



Community Chaplaincy Listening

Sessions are held at ARI on Tuesdays and Thursdays 10-12 and on Thursdays 1-3 at the Health Village. To book one of these call the numbers below

ARI Phone: 01224 553316

Health Village Phone: 01224 655555

Website: click here



We offer counselling and mediation to everyone; from children to grandparents, and can support you or your family in times of stress, change and conflict.

Phone: 01224587571